AI Reminder Calls & Texts
Fewer no-shows and fewer late payments, without staff on the phones.
AI Reminder Calls & Texts can contact customers by voice call and SMS ahead of an appointment or a payment date, take a confirmation or a reschedule, and text a secure payment link when money is due.
Photo: Harrison Keely, CC BY 4.0
Capabilities
What it can do
Appointment reminders
Can call or text customers before an appointment, booking or delivery, at times you choose.
Confirm or reschedule
Can take a confirmation, a cancellation or a request for a new time, and update your schedule or alert staff.
Payment due reminders
Can remind customers before and on a due date, by call and SMS.
Payment links
Can text a secure payment link, for example through Square, so the customer can pay straight away.
Natural voice
Can speak in a clear, natural voice, answer simple questions and offer a way to reach a person.
Results logged
Can record the outcome of every reminder so staff see who confirmed, rescheduled or paid.
Safeguards
Respectful by design.
Every programme runs within rules you approve, and the rules are set before any customer is contacted.
Respectful hours
Calls are only placed in the hours you set.
Opt-outs
Customers can opt out by call or text, and are not contacted again.
How it works
A clear path from first conversation to go-live.
- 1
We connect to your bookings or accounts list, or a simple spreadsheet export.
- 2
We agree the message wording, timing, calling hours and when to hand over to staff.
- 3
We test with your team's own numbers before any customer is contacted.
- 4
We go live and report outcomes after each run.
Industries
Where this works well
Healthcare
Paperless intake, online booking and automated reminders for a calmer front desk.
Professional Services
Paperless client onboarding, e-signatures and automated follow-ups.
Hospitality & Restaurants
Online and phone ordering, payments and synced menus, so staff can focus on guests.
Security & Monitoring
Independent monitoring, alerting and automation for alarm monitoring and security operations.
Find your weak spots
Not sure where AI would help most? Start with an assessment.
We look at missed calls, slow follow-ups, late payments and manual paperwork, then recommend the fixes worth deploying first.
Talk to us about AI Reminder Calls & Texts.
Every engagement is quoted to your needs. Contact us for a quote or book an assessment.
Or call +1 (202) 410-6806